Optimisation of process management and development of key performance indicators within an integrated management system in exploration & production

Gerald Abwerzger

Optimisation of process management and development of key performance indicators within an integrated management system in exploration & production

Gerald Abwerzger

Montanuniversität

Publikation: Thesis / Studienabschlussarbeiten und Habilitationsschriften › Diplomarbeit › Begutachtung

Abstract

Im Rahmen dieser Diplomarbeit werden Geschäftsprozesse optimiert sowie Prozess Key Performance Indikatioren (KPI) entwickelt. Dabei werden folgende Fragen beantwortet: "Wie können Methoden für die Optimierung von Geschäftsprozessen und die Erstellung von Key Performance Indikatioren erarbeitet werden, um die allgmeine Anwendbarkeit zu garantieren und wie können diese gleichzeitig den neuesten Erkenntnissen des Prozessmanagements gerecht werden?" Weiters gibt die Arbeit einen Überblick über die verschiedenen Zugänge zum Prozessmanagement sowie Definitionen von Begriffen. Die wichtigsten Grundlagen des Prozessmanagements werden dabei im Detail geklärt. Die Konzepte werden im Rahmen des praktischen Teils auf die Prozesslandschaft des Integrated Management System (IMS) der OMV Exploration and Production (E&P) angewandt.

Originalsprache	Englisch
Qualifikation	Dipl.-Ing.
Gradverleihende Hochschule	Montanuniversität
Betreuer/-in / Berater/-in	Biedermann, Hubert, Betreuer (intern)
Publikationsstatus	Veröffentlicht - 18 Okt. 2005

Schlagwörter

Prozessmanagement / Integriertes Managementsystem / Key-Performance-Indikatoren

Dieses zitieren

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title = "Optimisation of process management and development of key performance indicators within an integrated management system in exploration & production",

abstract = "The objective of this thesis is the optimisation of business processes and the development of business process Key Performance Indicators (KPI) by answering the question, how can prime models for the optimisation of business processes and the development of Key Performance Indicators be established, by covering latest findings of process management and the need of general application. These models contribute to the improvement of process management, by being a guideline for practical application. Furthermore, the thesis provides an overview of different process management approaches and term definitions. In line with this, most recent and essential fundamentals of process management, e.g. process management approaches are explained in detail. To overcome these needs, the models are applied to the process landscape of the Integrated Management System (IMS) of OMV Exploration and Production (E&P), Austria's largest listed oranisation.",

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N2 - The objective of this thesis is the optimisation of business processes and the development of business process Key Performance Indicators (KPI) by answering the question, how can prime models for the optimisation of business processes and the development of Key Performance Indicators be established, by covering latest findings of process management and the need of general application. These models contribute to the improvement of process management, by being a guideline for practical application. Furthermore, the thesis provides an overview of different process management approaches and term definitions. In line with this, most recent and essential fundamentals of process management, e.g. process management approaches are explained in detail. To overcome these needs, the models are applied to the process landscape of the Integrated Management System (IMS) of OMV Exploration and Production (E&P), Austria's largest listed oranisation.

AB - The objective of this thesis is the optimisation of business processes and the development of business process Key Performance Indicators (KPI) by answering the question, how can prime models for the optimisation of business processes and the development of Key Performance Indicators be established, by covering latest findings of process management and the need of general application. These models contribute to the improvement of process management, by being a guideline for practical application. Furthermore, the thesis provides an overview of different process management approaches and term definitions. In line with this, most recent and essential fundamentals of process management, e.g. process management approaches are explained in detail. To overcome these needs, the models are applied to the process landscape of the Integrated Management System (IMS) of OMV Exploration and Production (E&P), Austria's largest listed oranisation.

KW - Prozessmanagement / Integriertes Managementsystem / Key-Performance-Indikatoren

KW - Process management / integrated management system / key performance indicators

M3 - Diploma Thesis

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