Participatory Development of a Performance Measurement and Management System

Bernd Kleindienst, Hubert Biedermann

Publikation: Beitrag in Buch/Bericht/KonferenzbandBeitrag in Konferenzband


Performance measurement and management (PMM) offers organizations numerous benefits. However, such systems can rarely exploit their full potential in practice. The implementation of a PMM system causes a substantial change of the organization. By considering change management and involving employees in the development process, the chances of a success of the PMM initiative can be increased. This paper introduces a participatory model for developing a customized PMM system. The model includes several tools, which enable the organization to involve their employees in the development process and increase the understanding of the system. Thereby, commitment towards PMM can be enhanced.
TitelMOTSP 2016
Untertitel8th International Scientific Conference - Management of Technology Step to Sustainable Production
Redakteure/-innenPredrag Cosic, Gordana Baric, Goran Dukic, Mario Lesar
Herausgeber (Verlag)Croatian Association for PLM
PublikationsstatusVeröffentlicht - 1 Juni 2016

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