Participatory Development of a Performance Measurement and Management System

Bernd Kleindienst; Hubert Biedermann

Participatory Development of a Performance Measurement and Management System

Chair of Economic- and Business Management (600)

Research output: Contribution to conference › Presentation › Research › peer-review

Abstract

Performance measurement and management (PMM) offers organizations numerous benefits. However, such systems can rarely exploit their full potential in practice. The implementation of a PMM system causes a substantial change of the organization. By considering change management and involving employees in the development process, the chances of a success of the PMM initiative can be increased. This paper introduces a participatory model for developing a customized PMM system. The model includes several tools, which enable the organization to involve their employees in the development process and increase the understanding of the system. Thereby, commitment towards PMM can be enhanced.

Original language	English
Pages	1-8
Number of pages	8
Publication status	Published - 1 Jun 2016
Event	8th International Scientific Conference - Management of Technology Step to Sustainable Production - Porec, Croatia Duration: 1 Jun 2016 → 3 Jun 2016

Conference

Conference	8th International Scientific Conference - Management of Technology Step to Sustainable Production
Abbreviated title	MOTSP
Country/Territory	Croatia
City	Porec
Period	1/06/16 → 3/06/16

1 Conference contribution

Participatory Development of a Performance Measurement and Management System
Kleindienst, B. & Biedermann, H., 1 Jun 2016, MOTSP 2016: 8th International Scientific Conference - Management of Technology Step to Sustainable Production. Cosic, P., Baric, G., Dukic, G. & Lesar, M. (eds.). Zagreb: Croatian Association for PLM, p. 1-8 8 p.
Research output: Chapter in Book/Report/Conference proceeding › Conference contribution

Cite this

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AB - Performance measurement and management (PMM) offers organizations numerous benefits. However, such systems can rarely exploit their full potential in practice. The implementation of a PMM system causes a substantial change of the organization. By considering change management and involving employees in the development process, the chances of a success of the PMM initiative can be increased. This paper introduces a participatory model for developing a customized PMM system. The model includes several tools, which enable the organization to involve their employees in the development process and increase the understanding of the system. Thereby, commitment towards PMM can be enhanced.

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T2 - 8th International Scientific Conference - Management of Technology Step to Sustainable Production

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