Participatory Development of a Performance Measurement and Management System

Bernd Kleindienst; Hubert Biedermann

Participatory Development of a Performance Measurement and Management System

Chair of Economic- and Business Management (600)

Research output: Chapter in Book/Report/Conference proceeding › Conference contribution

Abstract

Performance measurement and management (PMM) offers organizations numerous benefits. However, such systems can rarely exploit their full potential in practice. The implementation of a PMM system causes a substantial change of the organization. By considering change management and involving employees in the development process, the chances of a success of the PMM initiative can be increased. This paper introduces a participatory model for developing a customized PMM system. The model includes several tools, which enable the organization to involve their employees in the development process and increase the understanding of the system. Thereby, commitment towards PMM can be enhanced.

Original language	English
Title of host publication	MOTSP 2016
Subtitle of host publication	8th International Scientific Conference - Management of Technology Step to Sustainable Production
Editors	Predrag Cosic, Gordana Baric, Goran Dukic, Mario Lesar
Place of Publication	Zagreb
Publisher	Croatian Association for PLM
Pages	1-8
Number of pages	8
Publication status	Published - 1 Jun 2016

1 Presentation

Participatory Development of a Performance Measurement and Management System
Kleindienst, B. & Biedermann, H., 1 Jun 2016, p. 1-8. 8 p.
Research output: Contribution to conference › Presentation › Research › peer-review

Cite this

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title = "Participatory Development of a Performance Measurement and Management System",

abstract = "Performance measurement and management (PMM) offers organizations numerous benefits. However, such systems can rarely exploit their full potential in practice. The implementation of a PMM system causes a substantial change of the organization. By considering change management and involving employees in the development process, the chances of a success of the PMM initiative can be increased. This paper introduces a participatory model for developing a customized PMM system. The model includes several tools, which enable the organization to involve their employees in the development process and increase the understanding of the system. Thereby, commitment towards PMM can be enhanced.",

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language = "English",

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Participatory Development of a Performance Measurement and Management System. / Kleindienst, Bernd; Biedermann, Hubert.
MOTSP 2016: 8th International Scientific Conference - Management of Technology Step to Sustainable Production. ed. / Predrag Cosic; Gordana Baric; Goran Dukic; Mario Lesar. Zagreb: Croatian Association for PLM, 2016. p. 1-8.

Research output: Chapter in Book/Report/Conference proceeding › Conference contribution

TY - GEN

T1 - Participatory Development of a Performance Measurement and Management System

AU - Kleindienst, Bernd

AU - Biedermann, Hubert

PY - 2016/6/1

Y1 - 2016/6/1

N2 - Performance measurement and management (PMM) offers organizations numerous benefits. However, such systems can rarely exploit their full potential in practice. The implementation of a PMM system causes a substantial change of the organization. By considering change management and involving employees in the development process, the chances of a success of the PMM initiative can be increased. This paper introduces a participatory model for developing a customized PMM system. The model includes several tools, which enable the organization to involve their employees in the development process and increase the understanding of the system. Thereby, commitment towards PMM can be enhanced.

AB - Performance measurement and management (PMM) offers organizations numerous benefits. However, such systems can rarely exploit their full potential in practice. The implementation of a PMM system causes a substantial change of the organization. By considering change management and involving employees in the development process, the chances of a success of the PMM initiative can be increased. This paper introduces a participatory model for developing a customized PMM system. The model includes several tools, which enable the organization to involve their employees in the development process and increase the understanding of the system. Thereby, commitment towards PMM can be enhanced.

M3 - Conference contribution

SP - 1

EP - 8

BT - MOTSP 2016

A2 - Cosic, Predrag

A2 - Baric, Gordana

A2 - Dukic, Goran

A2 - Lesar, Mario

PB - Croatian Association for PLM

CY - Zagreb

ER -