Abstract
Conflict management has always been regarded as a major task of business management practice and as a preeminent issue of business management research. In this paper, the authors analyse the outcomes of a laboratory experiment, which was also supposed to validate an empirical field study of real world conflict solution via mediation tools in in-court and out-of-court legal cases, either with the intervention of a mediator or without. The authors conceptualise the theoretical model of Co-Integrative Mediation
CIM) as a comprehensive conflict management tool, based on a combination of game theory,
havioural economics, new institutional economics, and social capital theory conjectures. The
plication of the CIM model against the classical approach of conflict solution by decision of a
letimised institution was tested via an experimental investigation. As a result, it can be tentatively
stat that CIM tends to show significantly superior effects concerning the economic and sociopsychological outcomes of the conflict management processes.
CIM) as a comprehensive conflict management tool, based on a combination of game theory,
havioural economics, new institutional economics, and social capital theory conjectures. The
plication of the CIM model against the classical approach of conflict solution by decision of a
letimised institution was tested via an experimental investigation. As a result, it can be tentatively
stat that CIM tends to show significantly superior effects concerning the economic and sociopsychological outcomes of the conflict management processes.
Original language | German |
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Pages (from-to) | 139-146 |
Number of pages | 8 |
Journal | Journal of Organizational Psychology |
Volume | 17.2017 |
Issue number | 5 |
Publication status | Published - 1 Nov 2017 |