INVOLVING EMPLOYEES IN THE DEVELOPMENT PROCESS OF PERFORMANCE MEASUREMENT AND MANAGEMENT SYSTEMS

Research output: Contribution to journalArticleResearchpeer-review

Abstract

Performance measurement and management (PMM) offers organizations numerous benefits. However, such systems can rarely exploit their full potential in practice. The implementation of a PMM system causes a substantial change of the organization. By considering change management and involving employees in the development process, the chances of a success of the PMM initiative can be increased. This paper introduces a participatory model for developing a customized PMM system. The model includes several tools, which enable the organization to involve their employees in the development process and increase the understanding of the system. Thereby, commitment towards PMM can be enhanced.

Details

Original languageGerman
Pages (from-to)17 - 24
Number of pages8
JournalAnnals of Faculty Engineering Hunedoara – International Journal of Engineering
Publication statusPublished - 30 May 2017